All Case Studies
LogisticsEuropean Union, United Kingdom6 Months

Cross-Border Logistics SaaS Platform

A logistics visibility platform focused on cross-border operations needed to reach companies managing complex trade flows across Europe and the UK and build a structured outbound pipeline.

41

Qualified Leads

9

Enterprise Discovery Calls

€290K

Pipeline in Active Discussion

6 Months Campaign

Client Context

Company Profile

  • Logistics software provider
  • Product: shipment visibility and customs coordination platform
  • Region: European Union, United Kingdom
  • Timeline: 6 months
  • Objective: open conversations with trade-heavy companies

Growth Objective

  • Reach companies managing complex trade flows across Europe and the UK
  • Build a structured outbound pipeline with trade-heavy companies
  • Make trade complexity a visible business problem
  • Build pipeline with companies affected by cross-border complexity

Target Audience

Head of Supply ChainTrade Compliance ManagerLogistics DirectorCOOImport / Export ManagerCustoms Operations Lead

Market Challenge

The market had clear operational pain but low urgency. Key challenges included issues seen as "normal friction", hard-to-reach compliance stakeholders, product mispositioned as a tracking tool, unclear business impact, and limited internal capacity for niche outreach. The challenge was to make trade complexity a visible business problem.

Strategic Framework

Messaging Strategy

The strategy focused on trade friction and operational risk. Core positioning pillars included reduced customs delays, improved shipment predictability, better documentation control, reduced compliance risk and improved operational visibility. Generic supply chain positioning was replaced with customs-specific pain and business risk framing.

Targeting Approach

Segmented accounts by trade complexity and cross-border activity. Targeted logistics and compliance stakeholders with separate messaging tracks. Built outreach around customs pain rather than platform features. Qualified based on trade volume and friction level.

Engagement Scope

The collaboration included a structured outbound lead generation framework targeting import/export businesses, logistics operators and manufacturers across the EU and UK.

The objective was to build pipeline with companies affected by cross-border complexity.

Execution Engine

01

Account Mapping & Stakeholder Identification

Mapped EU and UK trade-heavy accounts. Identified logistics and compliance leaders across import/export businesses, manufacturers, distributors and cross-border trade companies.

02

Messaging Testing & Qualification

Launched messaging based on customs pain points. Separated visibility from compliance messaging tracks. Qualified based on urgency and dependency. Avoided generic supply chain positioning throughout.

03

Discovery Pipeline & Assessment

Moved qualified leads into discovery calls. The strongest traction came from companies facing documentation burden and shipment unpredictability. 3 opportunities moved into compliance and workflow assessment.

Why It Worked

Positioning customs teams as key buyers
Focusing on predictability and control
Targeting high-friction trade flows
Separating visibility from compliance messaging
Avoiding generic supply chain positioning

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